Shipping

Just 3 simple steps to send your device for repair:

1. Please contact us for a quote: use the Free repair quotes form, email, text or call us.

2. Pack your device carefully (using foam, bubble wrap or lots of layers of paper towels) and put it in a box or in a protective envelope.

3. Send your device to: 

      i-Lab, 367 Cameron Road, Tauranga 3110

When we receive your device, we will do a free full assessment:

1. If we discover any additional issues, we will advise you of any price change and wait for your confirmation to continue with the repair.

2. If the device is not repairable and you want to reduce electronic waste, we are happy to recycle it. Otherwise, we will return your device unrepaired at no charge.

3. If you confirm a new quotation, we proceed with the repair and send a notice to you to make a payment.

4. Once payment is received we will post the device to you.

Email us for any inquiries.

Free repair quotes